2016 is on the horizon, and healthcare organizations are already starting to prioritize what will be most important in the coming months. While we know that security, technology, and hiring will be at the forefront, we wanted to dig a little deeper to find the motivations behind these top priorities. Our Account Executives reached out to their industry contacts to discuss some of the most pressing issues facing their companies in 2016.
Why will hiring process be an important focus for healthcare organizations in 2016?
Tracey Smith: Time kills all deals, and with a tightening job market (recent reports put the unemployment rate at 5%), this is truly a candidate-driven market. If your process is slow and full of obstacles, your competition will score the top talent and your organization will be left unable to fill critical needs.
How will information security continue to affect healthcare?
Rachel Young: Healthcare organizations hold a great amount of personal and financial data. HIPAA Security Rule requires providers to asses the security of their electronic health record systems. The rule sets technical safeguards for protecting health records, and it will become increasingly important for hospitals to comply with these regulations in 2016.
What role will Case Management have in 2016?
Tracey Smith: The interaction with patients from a managed care perspective will be vital in the New Year with the reimbursement model changes. Readmission rates and reinfection rates can be better controller with well-developed Case Managers through effective discharge planning and follow-through.
How important will Revenue Cycle Management be in the New Year?
Doug Rose: Revenue Cycle Management will become more important throughout next year as hospitals continue to grow, merge, and expand. This essential role plays a part in each department, ensuring a streamlined workflow and revenue stream.
With the recent implementation of ICD-10, how will hospitals continue to adjust in 2016?
Tracey Smith: The jury is still out on how the change has affected productivity in this arena. Initial results suggest that the wheels are still turning in fee coding and accurate billing. This could have a significant impact into 2016 if the needs for qualified coders continue to increase.
Quality Management was a hot-button topic in 2015, why is it essential to have top-quality professionals running this department?
Rachel Young: Increasing costs and demands from both dissatisfied patients and third-party payers have spurred a movement that holds great promise for improved health care quality and productivity. Quality Managers must work closely with both management and specialists and are a linchpin of the organization to improve overall patient satisfaction.
How will Contractors play into the hiring plans of hospitals in 2016?
Tracey Smith: Contractors will be a great solution for critical hiring needs next year. Your organization does not have to wait for full-time employee approval, the budget for this position can be stretched over multiple time periods, and being able to “try before you buy” creates a win/win scenario for hospitals.