As an executive recruiter, there are many aspects of my job I absolutely love. One of the things I love the most is knowing I have the privilege to deliver for a customer and change a candidate’s life with a new opportunity. However, with this job, there are certain responsibilities I have that are not very fun.
As a professional recruiter, it is part of my job to sometimes deliver bad news. It is important my customers and candidates know I am extremely invested in their success and that I am transparent in my communication.
Bad news is better than no news
In a dream world, I would fill every job order with a perfect candidate; every candidate would receive a job offer. But in reality, we all know this doesn’t happen. I’ve heard from customers and candidates on numerous occasions that it is common for recruiters to ‘ghost’ them instead of delivering the bad news. In my opinion, there is nothing worse than not knowing. I get it, nobody wants to make these calls, but as a professional, it has to be done.
On the customer side, it is all about building the relationship, sometimes through brutal honesty. Whether the job requirements or compensation needs to be reevaluated, or a candidate withdraws from the process, my purpose is always to reach the end goal: filling the position with the right candidate.
Regarding the candidates, I understand being notified you are not being considered for a role is never easy to hear. Before making this call, I do everything I can to get feedback to possibly help you in the future.
Communication is key
Whether you are a client or a candidate, my goal when making these calls is simply to continue the clear lines of communication. It’s my job to ensure I am delivering on my commitments. Although sometimes unpleasant, the bad news is better than no news.
If you’re looking for an honest recruiter with clear communication, let’s have a conversation.