Top Three Soft Skills for HR Professionals

Top Three Soft Skills for HR Professionals

HR is an ever-changing role within the banking and financial services industry. According to the Bureau of Labor Statistics, HR jobs are “projected to grow 7% from 2019 to 2029, faster than the average for all occupations.” I have seen a significant increase in the need for not only permanent, full-time roles, but clients have been asking for HR professionals on a short-term temp assignment to help get through different projects or overflow.

There are some soft skill commonalities amongst the HR jobs I’ve recently been recruiting on for my clients. This focus is due to today’s climate with COVID-19 and some because of the steady digital transformation of financial institutions. Here are the top three skills that HR candidates must possess in today’s world within the financial services industry.

Organizational change experience

As most companies have had to adjust their remote flexibility policies, it’s essential for HR professionals to understand how to navigate organizational changes; they need to understand the impact of the changes on the employees and the organization as a whole. This year will be huge for organizational change as many companies anticipate returning to the office later this year. Attrition, morale, and employee engagement will be the most significant organizational change factors as adjustments happen.

Takes a collaborative approach

Taking a collaborative approach decentralizes power and allows for shared knowledge, input, and expertise from others around. Having this sort of collective process can have a massive impact on how employees view their leaders, which can be detrimental to employee morale if it’s not done right.

Strong communicator

HR must align with the companies’ leadership and workforce to support the organization’s overall strategy and mission. According to HR Technologist, “57% of employees report not being given clear directions, and 69% of managers are not comfortable communicating with the employees in general.” HR plays an integral role within any organization, and if the communication is not clear, problems can begin to emerge later on down the road.

Are you an HR professional looking for a new job?

So, if you’re an HR professional that possesses qualities or know someone who does, I’d like to chat with you! I have HR roles I am recruiting on across the board, from an HR Coordinator all the way up to VP, Human Resources & Organizational Development. Reach out to me today, and let’s work together!